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General FAQ

Refund Policy

Spring 2022:

  • Before February 1:
    • Full refund of Registration fees paid less a $20 administration fee for any requests prior to February 1, 2021
  • February 1 - 15 
    • Medical related requests: full refund of registration fees paid less a $20 administration fee 
    • Non-medical requests: 50% refund of total registration fee, if paid in full, less a $40 administration fee 
  • February 16 - March 1 
    • Medical related requests: full refund of registration fees paid less a $40 administration fee 
    • No refund of club fees for non-medical requests 
  • No refund requests after March 1, 2021 
  • If season is canceled due to COVID, refunds will be prorated based on how much of the season was completed. 
  • Refund/Withdrawal Procedure: A doctor's note stating that the player will not be able to participate for the balance of the season is required for all medical refunds. 
  • To request a refund please contact us at rmrattlersinfo@gmail.com with the following information: player's name, grade and reason for dropping out. 

Refund Policy for other items and merchandise: 

  • No refunds for uniforms
  • US Lacrosse Membership is handled by USL and Rattlers are unable to process any requests regarding these memberships. Please reach out to USLacrosse if you have any inquiries.

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